Privacy Policy
1. Scope and Controller Information
This Privacy Policy explains how Daya AI, a LifeRight Company project, collects, uses, discloses, stores, and protects information when you use the Platform. Contact: contact@liferight.ai.
For account, technical, security, billing, analytics, and Platform-operation data, Daya AI acts as a data controller where applicable.
For health information generated within a Doctor-patient relationship, your Doctor or their medical practice is typically the data controller or covered entity, and Daya AI may act as a processor, service provider, or Business Associate, as applicable.
2. Information We Collect
Account and identity data: name, phone number, email address, date of birth, gender, profile data, language preference, authentication information, and account settings.
Health and medical data: symptoms, medical history, pregnancy and maternal-health information, gestational age, fetal movement entries, contractions, allergies, medications, prescriptions, diagnoses, treatment plans, clinical notes, lab results, imaging, uploaded files, consultation messages, and other information you or your doctor provides.
Technical and usage data: IP address, device identifiers, device type, operating system, app version, browser type, log files, crash data, performance data, cookies or similar technologies, and interactions with Platform features.
Communication data: messages, support requests, call metadata, appointment details, notification preferences, and recordings only where clearly disclosed and legally permitted.
Payment data: transaction identifiers, billing status, and payment-related information processed by payment providers. Daya AI generally does not store full card numbers unless expressly stated and compliant with applicable standards.
3. Sensitive Health Data and Explicit Consent
Health Data is sensitive. By submitting Health Data, using consultation features, uploading files, or enabling AI Agent functionality, you authorize Daya AI to process that data for the purposes described in this Privacy Policy and the Terms.
Where law requires explicit consent, special-category consent, HIPAA authorization, guardian consent, or other legal basis, Daya AI will request it through the Platform or relevant workflow.
4. How We Use Information
We use information to create and manage accounts, authenticate users, facilitate communication with Doctors, enable consultations, store and transmit files, provide reminders and notifications, process payments, provide support, maintain security, prevent fraud, troubleshoot errors, comply with legal obligations, enforce our Terms, and protect users and the Platform.
With explicit consent where required, we use Health Data for AI Agent analysis, emergency-risk prediction, safety alerts, clinical summaries, decision-support outputs, care-coordination support, and service-quality monitoring.
5. AI Agent Processing
The AI Agent may analyze your Health Data to identify possible risk patterns, deterioration signals, pregnancy-related concerns, medication-related concerns, or other safety signals. Outputs may be shared with you and your Doctor.
AI outputs are not medical diagnoses, medical advice, prescriptions, treatment instructions, emergency dispatch, or a replacement for a Doctor. AI may be wrong, incomplete, delayed, or unavailable. You should seek professional medical care when needed and emergency care immediately for urgent symptoms.
You may withdraw AI consent where legally permitted through account settings or by contacting contact@liferight.ai. Withdrawal does not affect lawful processing already completed and may limit or disable safety-alert features.
6. Legal Bases for Processing
Depending on applicable law, we process data based on performance of a contract, your consent, explicit consent for sensitive data, legitimate interests such as security and service improvement, legal obligations, vital interests in safety-related contexts, and the instructions of Doctors or healthcare practices where Daya AI acts as processor or Business Associate.
7. How We Share Information
With your Doctor and care team: Health Data is shared with the Doctor you consult and authorized members of their care team to support care.
With service providers: We may share information with cloud hosting, infrastructure, communications, security, analytics, customer support, payment, and professional service providers under contractual safeguards.
For legal and safety reasons: We may disclose information to comply with law, court orders, regulatory requests, professional obligations, emergency safety concerns, fraud prevention, or protection of rights and security.
Business transfers: Information may be disclosed in connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to appropriate protections.
8. International Transfers
Your information may be processed in countries other than your country of residence. Where required, Daya AI uses appropriate safeguards such as contractual protections, standard contractual clauses, data-processing agreements, or other lawful transfer mechanisms.
9. Security
Daya AI uses reasonable administrative, technical, and organizational safeguards, which may include encryption in transit, encryption at rest, role-based access controls, authentication controls, audit logging, vulnerability management, backups, vendor due diligence, staff confidentiality obligations, and security monitoring.
No system is completely secure. You are responsible for securing your device, credentials, email account, and network connection.
10. Retention
We retain account, technical, and operational data for as long as necessary to provide the Platform, comply with law, resolve disputes, enforce agreements, maintain security, and meet business or audit requirements.
Health records may be retained according to healthcare laws, Doctor/practice policies, medical-record obligations, legal holds, or patient-safety requirements. Deletion requests may be limited where retention is required by law or professional obligations.
11. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, obtain data portability, opt out of certain sharing or marketing, and lodge complaints with a supervisory authority.
To exercise rights, contact contact@liferight.ai. We may need to verify your identity and may direct medical-record requests to your Doctor where the Doctor controls the record.
12. Marketing and Communications
We may send service messages necessary for Platform operation. Marketing messages will be sent only where permitted by law and may be opted out of. Opting out of marketing does not stop important service or safety communications.
13. Children and Dependents
The Platform is not intended for children without involvement of a parent, guardian, or authorized caregiver where required by law. If you provide data about a child or dependent, you confirm you have authority to do so.
14. Cookies, App Permissions, and Device Access
The Platform may request access to device permissions such as camera, microphone, photos, files, notifications, or health integrations when needed for functionality. You can manage permissions through your device settings, but disabling permissions may limit functionality.
We may use cookies, SDKs, or similar technologies for authentication, security, analytics, preferences, performance, and error reporting.
15. Data Breach and Incident Response
If we become aware of a security incident affecting personal data, we will investigate and notify affected users, Doctors, regulators, or other parties as required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy. Material changes will be communicated through the Platform, email, or another reasonable method. Continued use after the effective date means the updated policy applies.
17. Contact
For privacy questions, requests, or complaints, contact Daya AI at contact@liferight.ai
18. In-App Privacy Consent Statement
By tapping "I Agree," I confirm that I have read and understood this Privacy Policy. I explicitly consent to the processing of my Health Data, including AI Agent processing for emergency prediction, risk alerts, safety support, and doctor-patient communication, subject to applicable law and my privacy rights.